Tripura consumer court pulls up SBI for delay in responding to OTP fraud complaint

Tripura State Consumer Disputes Redressal Commission delivered a judgement in favor of Mr. Satish Debbarma, a resident of Agartala, who had been a victim of cyber fraud. The order directed State Bank of India (SBI) to compensate Mr. Debbarma for the losses incurred due to the hacking incident. The Case: Mr. Debbarma informed the State Bank of India about suspicious activity on his account in August 2022. He claimed that…