Employee Cannot Invoke Consumer Forum for Gratuity Claims Against Employer: Kerala High Court

The Kerala High Court has held that an employee seeking payment of gratuity from an employer cannot be treated as a consumer under the Consumer Protection Act, 2019. Consequently, the court ruled that Consumer Commissions have no jurisdiction to decide disputes relating to gratuity payable by an employer. The judgment was delivered by Justice Ziyad Rahman A.A. while allowing a petition filed by The Tirur Service Co-Operative Bank Ltd. How…