Consumer Court orders restaurant to pay ₹35k for failing to deliver pickle with meals, not issuing bill

In a recent ruling under the Consumer Protection Act 2019, the District Consumer Disputes Redressal Commission in Villupuram has addressed a complaint concerning service deficiencies by a local eatery, Balamurugan Tiffin Centre. Case Background: On 28.11.2022, Mr. Arokiyasamy, the complainant, ordered 25 meals from Balamurugan Tiffin Centre for a total payment of Rs. 2000/-. The order was confirmed with a handwritten quotation (Ex.A1) and a receipt (Ex.A2) issued by the…