Consumer court orders ₹25k compensation to man who sued Kerala Matrimony over failure to find a bride

In a landmark decision, the District Consumer Disputes Redressal Commission, Ernakulam has ruled in favor of a complainant who alleged deficiency of service and unfair trade practice by M/S Kerala Matrimony, a matrimonial service provider. The judgement, delivered on May 15, 2024, mandates the company to refund the fees paid by the complainant along with additional compensation. The Case Overview The complainant, Mr. Ramesh Kumar, approached Kerala Matrimony on December…