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Consumer Compensation or Replacement U/S 14 of Consumer Protection Act Requires Conclusive Proof of Deficient Service: Jammu & Kashmir High Court

29 May 2025 3 min read
Consumer Compensation or Replacement U/S 14 of Consumer Protection Act Requires Conclusive Proof of Deficient Service: Jammu & Kashmir High Court

In a recent decision reinforcing the requirements of Section 14, Consumer Protection Act, 1986, the High Court of Jammu & Kashmir and Ladakh quashed orders awarding compensation and replacement of a vehicle, ruling that there was no evidence of deficiency in service by the car dealer. The case originated from a complaint by Harmeet Kour, who purchased a Maruti ALTO800 from Peaks Auto Pvt. Ltd., an authorized dealer of Maruti…

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