Amazon Pulled Up for Delivering Wrong Item and Refusing Refund: Consumer Court

Amazon India and laptop seller Appario Retail were jointly held accountable by the District Consumer Disputes Redressal Commission, Delhi for delivering a completely different and obsolete laptop to a customer who had ordered a brand-new HP Pavilion model. The forum directed both parties to refund the full amount with interest, along with compensation and litigation costs. Wrong Laptop Delivered Instead of HP Pavilion The case arose when Harjas Singh Sodhi…