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Amazon Directed To Pay ₹40K Compensation For Not Delivering ₹100 Rakhi: Mumbai Consumer Court

20 May 2025 3 min read

Amazon Directed To Pay ₹40K Compensation For Not Delivering ₹100 Rakhi: Mumbai Consumer Court

The District Consumer Disputes Redressal Commission (DCDRC) in Mumbai has directed Amazon to pay ₹40,000, including ₹30,000 as compensation and ₹10,000 as legal costs, after the online retail giant failed to deliver a Rakhi worth ₹100 to a customer. The commission held Amazon responsible for the non-delivery and the deficiency in service. Case Background and Customer Complaint The case dates back to August 2, 2019, when a woman ordered a…

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