Amazon and Seller Directed to Pay Customer ₹4.68 Lakh in Compensation: Consumer Court

The District Consumer Disputes Redressal Commission, Darjeeling, has directed Amazon and a listed seller to pay a total compensation of ₹4.68 lakh to a customer who received a wrong camera model and was later denied a refund despite returning the product. The Commission held both parties guilty of deficiency in service and unfair trade practice. The order was delivered in Soloman Lepcha v Amazon Seller Services Private Limited & Anr.…